YOUR MSP PARTNERSHIP WITH NEXTWORKS
Nextworks provides an alternative to a break/fix IT approach. Under a Managed Services Provider (MSP) agreement, Nextworks deploys a range of processes, capabilities, and functions for the purpose of improving IT operations, normalizing expenses, and streamlining workflow.
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vCIO (Virtual Chief Information Officer)
We help with top level IT planning & budgeting to help you focus on your core business.
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Account Manager Assigned to Your Business
Nextworks assumes responsibility for your IT. We take pride in ownership.
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30 Minute Response / 4 Hour Commencement SLA
This is our guarantee, but we almost always do better.
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On-Site Checkups
While much can be conducted remotely, a regular on-site presence is often helpful.
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Hardware, Software, and Service Expiration Tracking
We track cloud service renewals, equipment warranties, security certificates, etc.
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| IT Management with Cybersecurity and Compliance Focus |
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Compliance Auditing and Execution
if you are small business with or without industry compliance regulations - we can help.
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Cybersecurity Training
Your team needs to be aware of cybersecurity threats. We can provide online training.
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24x7 Remote Monitoring
We receive an automatic alert if your key systems' health or security are in trouble.
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Monthly Report System
Nextworks conducts a proprietary network checklist of active tasks and risk identification.
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Virus & Trojan Software Management
Your AV software is properly configured, regularly reviewed, and kept current.
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Addition Anti-Spam Security Protection
While Microsoft 365 includes spam filtering, Nextworks provides much more powerful protection.
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Licensing Compliance Tracking
We track your licenses for users and devices across your network.
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| User/Endpoint Management |
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Help Desk
We're here when you need us, either remote or on-site.
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Monthly Workstation Review, Patch Management, and Tune-Up
Your workstations get a regular maintenance and review.
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Virus & Trojan Removal
Despite all the counter measures, malware is sometimes unavoidable.
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Vendor Hardware Liaison
If a workstation fails, we'll work with the vendor for warranty support as needed.
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Printer and Scanner Management
Nextworks will maintain the network functions and work directly with vendors.
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Annual Inventory of Desktops, Laptops, and Devices
You may wish to know the hardware and installed software on each machine.
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User Onboarding and Offboarding
We perform routine user audits along with onboarding and offboarding users.
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| Cloud Services and Server Management |
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Local and Cloud Backups and Monitoring
We ensure that your local and cloud server backups are reviewed and healthy.
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Integration of Multiple Cloud Providers
As your Virtual CIO, Nextworks can help optimize the compatibility with cloud vendors.
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Database Maintenance
We ensure that your databases have proper maintenance plans are being backed up.
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Monthly Server Review, Patch Management, and Tune-Up
Your servers get regular maintenance and review. This is a documented process.
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Recovery of Server in Case of Failure
If your server fails, we'll stay all night, weekends... as long as it takes.
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Periodic Data Recovery Tests
Critical data is restored from backup and tested on a semi-annual basis.
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Vendor Software Liaison
Nextworks can be your interface to your critical software vendor. (optional)
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| Network Management |
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Monthly Version Review and Patch Management
Your network hardware receives a regular review for updates and health.
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Recovery of Network Equipment in Case of Failure
If your equipment completely fails, we'll stay all night, weekends... as long as it takes.
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VPN User and Firewall Management
We perform regular tasks such has adding users to VPNs or updating filters.
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Configuration Backups
Nextworks backs up your network configurations, firewall policies, etc.
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Internet Provider Liaison
Nextworks manages the relationship with your Internet provider.
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Traffic Monitoring
Nextworks monitors the activity and health of core networking equipment.
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