Nextworks IT

[ Overview ] Cloud Migration & Support Cybersecurity Virtual CIO FAQs


An IT partnership with Nextworks allows you to focus on your business, streamline processes, and reduce costs. Under a Managed IT Services relationship, Nextworks assumes critical IT responsibility from Help Desk to Virtual CIO, at a fixed monthly cost.
To Nextworks a Managed IT Services engagement is pride in ownership. The health and security of the network is our responsibility. A properly designed and managed IT environment is paramount in our partnership. IT is a fundamental cornerstone of the operation of your business. This is what we do.
Laptop
Monitoring

IT Strategic Planning

An IT Strategic plan defines how the process of business management uses technology to guide operations. The plan outlines areas where IT can contribute to the organization’s ability to gain a competitive edge.

IT Planning

24×7‭ ‬Monitoring & Response

With ongoing proactive insights into your network, its soundness and security are safeguarded through intelligent alerts and forecasting. Nextworks proprietery monthly audits deliver an additional layer of protection.

IT Support

Friendly and Highly Available IT Support

Pride is taken in our rapid response under a service level agreement. Our support team is friendly and effective. We are committed to an organized and thoughtful approach to IT support.

IT Security

IT Security Compliance

A compliance framework helps your organization define and enact standards for business continuity and cybersecurity. Nextworks can help guide you through common compliance frameworks such as HIPAA, CJIS, CIS, and others.





YOUR IT PARTNERSHIP WITH NEXTWORKS

MSP Deliverables

Our complete list of MSP deliverables...

The real value of MSP...




Cloud Migration & Support

Overview [ Cloud Migration & Support ] Cybersecurity Virtual CIO FAQs


Nextworks has successfully helped over 100 clients with IT cloud decisions. Let us assist with a comparison matrix supported by a 5-year IT TCO comparing degrees of cloud commitment. With proper processes, checks, and testing, a desired outcome can be delivered with fewer obstacles and unforeseen complications.
With attention to IT best practices, our team can deploy and manage your systems and cloud services with measurable results, based on repeatable procedures that have been proven over time.

Cloud Benefits

Migrating your core IT functions into the cloud delivers flexibility, increases uptime, disperses up-front costs, and removes physical servers from your facility.

High Availability

A disaster recovery plan is synonymous in a cloud environment. Data backups, server redundancy, and safeguarding firewalls all can work seamlessly in the cloud.







Microsoft 365
AWS
Google Workspace
ShareFile
Shadow Protect
Dropbox Business



Best Practices for
IT Management

High Availability

High Availability
Networks



IT Organization
and Efficiency

IT Organization

Reduced IT Costs
with Results



Monitoring, Measuring,
and Reporting

IT Reporting

Fast & Effective
IT Support



Only 10+ Year IT
Veterans

IT Strategy

Proactive Response
and IT Strategy





Cyber Security

Overview Cloud Migration & Support [ Cybersecurity ] Virtual CIO FAQs


Small organizations have the same concern for IT security as do larger ones. Cyber criminals have shifted their strategy from broad sweeps to well researched and targeted attacks. The need to protect your digital assets and network is greater than ever. Nextworks proprietery small business matrix and reporting delivers a layered security model. Let us navigate you through the complexities of IT security and compliance.


Certificate

Auditing & Testing

We developed proprietery systems of daily reviews of critical systems such as data backups, server health, and malware threats. Monthly examination of all critical systems.

Lock

Multi-Factor Authentication

Adding an additional layer of security to your online accounts beyond just the username and password to gain access.

Cloud

Backup & Replication

A principal defense against data loss or corruption is ensuring that core data is replicated off site. Restoration tests regularly exercise process and delivery.

Awareness

Employee Awareness

Security awareness training for a better understanding of cybersecurity threats. Most intrusions take place using social engineering to deceive staff into providing passwords.

IT Policy

Security Policies & Procedures

Defining IT best-practice operational procedures keeps your team in a security conscience mindset. Media disposal, data encryption, password change cycles, etc.

Threat Alertness

Threat Alertness & Monitoring

Staying aware of current exploits and avoidance procedures. Endpoint protection with live notifications of any intrusion.






Microsoft
AWS
pfSense
Dell
Zyxel
Avast Business



Virtual CIO

Overview Cloud Migration & Support Cybersecurity [ Virtual CIO ] FAQs


A Virtual CIO introduces technologies that are smart long-term strategic investments for your organization. Successfully balancing business strategy with day-to-day technology use is a task that requires an expansive outlook of the digital landscape.
Recommendations made are concentric around gaining operational efficiency, reducing costs, and growing your bottom line. Your vCIO can be indispensable for linking IT systems to your organization’s objectives. The Virtual CIO Role is included with a Managed IT Services plan.
IT Budget
IT Budget & Review
Providing a roadmap of IT expenses encompassing hardware, cloud services, Internet connectivity, telecommunications, software, and IT professional services. A comprehensive IT plan helps to establish a common goal.
Business Continuity
Business Continuity
How will your organization function if you lose Internet for an extended period? What if your data is unavailable due to a natural disaster or cyber-attack? Having a plan with redundancies in place can keep you operational.
Workforce Software
Workforce Software
Facilitate a needs assessment process for the selection of your operational applications: Software maintenance, data backups, and cloud security protocols. Integration into your workflow with high availability and security paramount.
Industry Compliance
Industry Compliance
When required by your industry, insurance carrier, or if you are merely exercising prudent quality and safety measures, Nextworks proprietary small business approach can guide you through the due diligence of IT compliance.
Virtual CIO Diagram

Being exposed to a diverse range of businesses, Nextworks has revelations into many technological problem solving solutions. Together we can apply ideas that are proven.





IT GAP Analysis

COMPLIMENTARY NETWORK ASSESSMENT


A Nextworks Virtual CIO can conduct an onsite (or remote) review of your IT. We will deliver a gap analysis comparing your current IT state with a recommended target state. There is no fee to taking the first step to a more secure and relaible network.

Schedule your IT gap analysis today.

 



Frequently Asked Questions

Overview Cloud Migration & Support Cybersecurity Virtual CIO [ FAQs ]


A Virtual CIO introduces technologies that are smart long-term strategic investments for your organization.


FAQs

What is meant by managed IT services?

A Managed Service Provider (MSP) provides an alternative to a break/fix IT outsourcing model. Under a managed services relationship, the MSP deploys a range of processes, capabilities, and functions for the purpose of improving IT operations, normalizing expenses, and streamlining workflow. An MSP can also assume the role of a virtual CIO. Learn more...

What does a managed IT services provider do?

An MSP delivers (1) 24x7 IT infrastructure monitoring, updates, repairs, and maintenance, (2) on-site and remote rapid response help desk, and (3) support of enterprise goals by providing an interface between business needs, user needs, and technology resources.

What's included in managed IT services?

All day-to-day IT operational functions are provided at a fixed monthly rate. Cost is determined by the number of users in the organization. A project is a change in IT and incurs an additional expense. Project examples are a new office, a new server, or a new cloud provider. Specialized applications depend on vendor support. See a complete list...

How do you ensure security compliance?

Nextworks works closely with various compliance regulatory bodies such as HIPAA, PCI DSS, CJIS, and others. As your virtual CIO, Nextworks can guide your organization through meeting the complex and fluid demands of IT security. We’ve quantified IT security into the ongoing process of four distinct functions: (1) discovery, (2) hardening, (3) monitoring and reporting, and (4) reviews, education, and policies.

What is your contract term?

We believe long term relationships are built on trust above contractual commitments. Our contracts and renewed annually and can be terminated without cause with a 30-day cancellation notice. Nextworks has a 98% client retention history.

How is your service priced?

Your monthly rate is calculated by the number of employees who use a computer. There may be an oboarding fee to get started depending on the condition of your current IT environment. Get a quote today.

What is your response time for help desk?

Nextworks is bound by a service-level agreement that states the performance and quality metrics of the relationship. Our average IT support response time has recently been measured at 12 minutes.

Can you review our IT environment and make recommendations?

Nextworks will be happy to perform a comprehensive on-site assessment of your existing IT environment and make recommendations for improved security and high-availability.




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Established 2011 Portland Vancouver