June 2023 | Nextworks
Ask any IT manager, and they'll likely tell you that resources are being stretched more than ever in this time of tight budgets and rising prices.
IT teams are working hard to keep up with the demands of maintaining current IT infrastructure, putting in place necessary digital safety measures, and supporting a hybrid work model that is getting more complicated.
Smart IT managers are now thinking about forming partnerships with IT service companies (MSPs) in their own area. Outsourcing some of their IT tasks is becoming a strategic necessity for companies that want to cut costs and keep the quality of their services up.
Let's talk about the benefits we've seen since we started working with IT teams inside the company:
Many IT workers who work inside a company are pros in the IT systems used by that company. Their skills have been sharpened by their past experiences, making it easy for them to use current systems.
But having a known IT service provider as a backup is invaluable when they run into a problem that won't go away or a new system that they don't know much about.
Because our clients are so different, IT service providers like us work with a wide range of IT tools and technologies. This gives us a wide range of skills that can be very helpful for your own IT team.
Giving technical help can sometimes take longer than a normal workday. System migrations, upgrades, and unplanned IT problems often require work on the weekend or late at night. This makes IT teams feel like they're always on the clock.
An important benefit of working with an MSP is that they can provide help around the clock, making sure that your IT systems are always running smoothly.
Co-managed IT services give you an outside view, which can be exciting and give you new ideas.
A partner who can look at your network from the outside can help you find possible security holes and ways to improve your processes.
A co-managed approach lets you stay in charge of key parts of your IT management while your trusted partner adds an extra layer of security. This two-layer defence makes it harder for unauthorised people to get in, making data breaches less likely in general.
As you deal with tight budgets and high inflation, you may wonder:
Let's explore these questions together.